FAQS

DO I HAVE TO WEAR A HELMET?

Yes, we ask that you wear a helmet for your ride. We supply helmets within our hire cost at no charge.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We take all major cards when booking online, We do not currently accept cash on-site.

CAN I USE MY OWN BIKE AT STANMER?

Yes! You can use your own bike for free, Stanmer & the National Park is a public park. You are most welcome to hire our bikes to use alongside your own if not everyone in your group has a bike.

WHAT IF I HAVE A PUNCTURE?

Bring your bike back to the Hire kiosk and we'll just swap the bike or wheel so you can be on your way straight away. If we haven't got a spare, we'll repair your puncture as quickly as we can. No charges for any of this.